Terms and Conditions

Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of this website and any services provided by Concargo Supply Chain (Pty) Ltd, referred to as “CSC”, “we”, “us”, or “our”. By accessing this website or engaging our services, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, you should refrain from using this website or engaging our services.

2. Services

CSC provides supply chain, warehousing, distribution, and related logistics services. All services are subject to individual service agreements, quotations, and operational specifications agreed in writing between CSC and the client.

Any information provided on this website is for general informational purposes only and does not constitute a binding offer. Services are confirmed only once a formal agreement or written acceptance of quotation has been concluded.

3. Quotations and Service Agreements

All quotations are subject to:

Confirmation of scope
Availability of capacity
Agreed service levels
Signed service agreements where applicable

CSC reserves the right to amend or withdraw quotations prior to written acceptance. Pricing may be adjusted where scope, volume, regulatory requirements, or operational conditions change.

4. Client Responsibilities

Clients are responsible for ensuring that:

All goods supplied to CSC are accurately described and declared.
Products comply with all applicable laws and regulations.
Documentation provided is accurate and complete.
Goods are appropriately packaged for transport and storage unless otherwise agreed.

CSC shall not be liable for delays, damages, or losses arising from inaccurate information or non-compliance with legal requirements.

5. Limitation of Liability

CSC will exercise reasonable care and skill in the provision of its services. However, to the fullest extent permitted by law, CSC shall not be liable for:

Indirect or consequential loss
Loss of profit or business interruption
Delays caused by third parties, force majeure events, or circumstances beyond our reasonable control

Liability, where applicable, shall be limited in accordance with the terms outlined in the applicable service agreement.

6. Intellectual Property

All content on this website, including text, logos, images, and branding, remains the property of CSC unless otherwise stated. No content may be reproduced, distributed, or used without prior written consent.

7. Confidentiality

CSC treats client information with strict confidentiality. Any commercially sensitive information shared during engagements will be handled responsibly and used solely for the purpose of delivering agreed services.

8. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorised access to systems
Transmit malicious code or disruptive material

CSC reserves the right to suspend access to the website where misuse is identified.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

10. Amendments

CSC reserves the right to update these Terms and Conditions at any time. Updated versions will be published on this website and will take effect upon publication.

Privacy Cookies Policy

Privacy & Cookies Policy

1. Introduction

Concargo Supply Chain (Pty) Ltd is committed to protecting your privacy and ensuring that personal information is processed lawfully and responsibly in accordance with the Protection of Personal Information Act (POPIA) and other applicable regulations.

This Privacy and Cookies Policy explains how we collect, use, store, and protect personal information.

2. Information We Collect

We may collect the following types of information:

Contact details such as name, email address, and telephone number
Company information provided through enquiry or contact forms
Information related to service requests or quotations
Website usage data collected through cookies and analytics tools

We collect information only where it is necessary for legitimate business purposes.

3. How We Use Your Information

Personal information may be used to:

Respond to enquiries or service requests
Provide quotations and service information
Manage client relationships
Improve website performance and user experience
Comply with legal and regulatory obligations

We do not sell personal information to third parties.

4. Data Protection and Security

CSC takes reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure.

Access to personal data is restricted to authorised personnel who require the information for legitimate business purposes.

5. Sharing of Information

Personal information may be shared with:

Service providers assisting in operational or IT functions
Regulatory authorities where legally required
Logistics partners strictly for the purpose of fulfilling services

All third parties are expected to maintain appropriate confidentiality and data protection standards.

6. Cookies

Our website uses cookies to enhance user experience and collect website analytics data. Cookies are small text files stored on your device that help us understand how visitors use our website.

Cookies may be used to:

Analyse website traffic
Improve site functionality
Enhance performance and security

You may adjust your browser settings to refuse cookies. Please note that disabling cookies may affect certain website functionality.

7. Your Rights

In accordance with POPIA, you have the right to:

Request access to your personal information
Request correction or deletion of inaccurate information
Object to processing in certain circumstances
Withdraw consent where applicable

Requests may be directed to us using the contact details provided on this website.

8. Retention of Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

9. Updates to This Policy

CSC reserves the right to update this Privacy and Cookies Policy periodically. Any changes will be published on this page and will take effect upon publication.